Ichigo Ichie Tee

Orders are fulfilled in 1-3 business days. Depending on your location, shipping times vary, but orders should arrive within 5 business days after shipment.

We recommend storing opened matcha in a cool dark place (like a pantry) away from heat, light, and humidity.

The next best storage option would be in the fridge, but with caution.

Here’s what to keep in mind:

• Matcha absorbs moisture and odors easily, so keep it sealed.
• Let it reach room temperature before opening – Condensation can form inside the container if cold matcha is exposed to warm air, affecting quality.

Avoid the Fridge

If frequently used – Taking it in and out can cause condensation and degrade the matcha faster.
f not properly sealed – It can absorb fridge odors, affecting flavor.

We ship to the US & Canada, hoping to expand one day!

Due to the nature of our edible products, we do not accept returns on matcha. However, if you experience any issues with your order, please reach out—we’re happy to help!

If your product is damaged upon arrival, please send us an email with pictures.